智能聊天产品的变化,已经正在超越表达更像人。更深的转折,是用户的第一动作从找按钮,变成描述问题。过去完成订票,常要穿过一串页面;现在聊天框开始把这些路径折叠成一次对话。它不再只是内容工具,而是任务入口。 这类工具的核心升级,是从内容助… Read More


As AI chat assistants move into mainstream use, their ability to protect information has become an essential condition for adoption. Users may share customer records, workplace messages, and research material during a single interaction. A useful system must therefore do more than automate routine communication. It must also reduce the risk of d… Read More